Monday, September 6, 2010

Safaricom customer views

‘Online’ is the buzzword today in every existing segment. With the Internet serving as an easy medium for voicing of opinions, publishing of feedback, reviews, comments, etc., the vast world has truly turned into a tiny global village! You can read customer views in the blog forums and reviews on any product of any segment. For example, if you are using a mobile phone handset of a particular brand, you will come across countless customer views and reviews. Coming across Safaricom reviews and Safaricom customer views are no exception. If you are a Safaricom user, you can write Safaricom reviews – your real experiences in the Safaricom live site; there are other platforms as well.

If you are all geared up to buy a Safaricom prepaid or postpaid connection or data service, it is quite natural to first read Safaricom reviews and Safaricom customer views. Several aspects have been delved in the reviews; one such review has spoken volume about the 191 Directory Services. By dialing 191, you can reach an operator who will give you the number or address you request; up to two numbers can be requested per call. An amount of Kshs.20 gets deducted per call.

Safaricom customer views also delve on the dedicated customer support numbers for the various accounts a subscriber may have. It may happen that your M-PESA account may mistakenly get registered under somebody else. Once you dial 234, the M-PESA Customer Support number, your request gets processed after a verification.

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